Barry Osteopathy Limited – patient privacy notice
This privacy notice tells you what to expect us to do with your personal information.
Who we are
Our website address is: https://barryosteopathy.co.uk
Contact details
Telephone : 0770 993 4052
Email : barryosteo@gmail.com
What information do we collect, use, and why.
We collect or use the following personal information for information updates or marketing purposes:
- Name & Contact Information
- IP addresses
We collect or use the following personal information to comply with legal requirements:
- Name
- Contact information
- Any other personal information required to comply with legal obligations
We collect or use the following personal information to protect client welfare:
- Names and Contact information
- Brief Health and wellbeing information given by the client
We collect or use the following personal information for dealing with queries, complaints or claims:
- Names and contact details
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for information updates or marketing purposes are:
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information to comply with legal requirements:
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information to protect client welfare are:
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Who we share your data with
We do not share any collected information with anyone.
If you request a password reset, your IP address will be included in the reset email.
Comments
We do not allow comments or collect the data.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information on the Website (barryosteopathy.co.uk) at any time (except they cannot change their username). Website administrators can also see and edit that information.
How long do we keep your personal information collected at an appointment.
General Osteopathic Council Osteopathic Practice Standard D5 (3) says that we must keep patient records:
- for a minimum of EIGHT years after their last consultation;
- if the patient is a child, until their 25th birthday.
What rights you have over your data
If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we get personal information from
- Directly from you
How to complain
If you have any concerns about our use of your personal information, you can make a data protection complaint to us:
Email : barryosteo@gmail.com
Telephone : 0770 993 4052
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details above.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated : 30 June 2026
